See below some useful resources and links from the Public Health Agency to refer to now you have completed your training.


Lifeline is Northern Ireland’s crisis response helpline available 24 hours a day, 7 days a week all calls are free.  Call: 0808 808 8000. Textphone: 18001 0808 808 8000.  

British and Irish Sign Language users can also use the SignVideo app.  If English is not your first or preferred language, Lifeline can access translators to speak to you in your preferred language.

For more information click on the link below to open the Lifeline website to find out what support Lifeline can provide to those in distress or despair. 


Steps to deal with stress 

The Steps to deal with stress booklet provides tips and practical advice on coping with stress in your life and covers recognising stress, getting ready, coping better, learning from bad experiences and taking action now. Simple steps such as relaxation exercises and talking to someone can help you feel better and put you in a better frame of mind for dealing with your problems.

Drugs and Alcohol NI

Drug and alcohol misuse affects individuals, families and communities across Northern Ireland.  In recognition that no agency can address this issue alone, five multi-agency partnerships (Drug and Alcohol Coordination Teams) exist across the region.

Directory of services to help improve mental health and emotional wellbeing (z-card)

These five directories list the names, numbers and web addresses (where applicable) of organisations that offer services to help improve mental health and emotional wellbeing. Where possible, additional information has also been provided, such as email addresses and contact details within each Health and Social Care Trust area.

Help is at hand: support after someone may have died by suicide in Northern Ireland

The purpose of this booklet is to provide practical guidance and emotional support following a possible death by suicide. It considers the range of feelings and reactions that may be experienced following an unexpected death, and offers advice on how to cope in the immediate aftermath of a bereavement and in the weeks, months and years following. It examines the issues that may arise for people with a particular relationship to the person who has died, and also provides guidance on how to support someone who has been bereaved. The booklet also includes information on the official procedures following a death by suicide, outlines practical matters that may need dealt with afterwards, and highlights other local sources of information and support.- 

Concerned about suicide?

This leaflet contains information on what you can say and do to help someone who may be thinking of suicide.  It highlights the warning signs, explains the feelings a suicidal person can have and provides a step-by-step guide to having a conversation and helping someone you’re worried about. It also lists a number of support services for people having suicidal thoughts.

Take 5 Steps to Wellbeing

Most of us know when we are mentally and physically well, but sometimes we need a little extra help to keep well. This leaflet and poster outline five simple ways in which people can maintain and improve their mental wellbeing. Translations into 12 languages are now available.

Helplines NI

This website has information and phone numbers for other helplines in Northern Ireland that can support people with a range of issues.